Legal Document

Privacy Policy

Your privacy matters. This policy explains what information we collect, how we use it, and how we keep it safe at CareerGuard.

Effective Date: 14 May 2026

At CareerGuard, protecting your personal information is a core part of how we operate. This Privacy Policy explains the types of information we collect, how it's used, and the steps we take to keep it secure. By using CareerGuard services, you consent to the practices described below.

01

Information We Collect

We may collect the following information during registration, membership, payments, and claim processes:

  • Full Name
  • Mobile Number
  • WhatsApp Number
  • Email Address
  • City and Pincode
  • Profession / Employment Details
  • Identity Proof Documents
  • Salary / Employment Documents
  • Payment Information
  • Uploaded Claim Documents
02

Purpose of Information Collection

Your information may be used for:

  • Membership registration and verification
  • Customer support and communication
  • Payment processing and membership renewal
  • Claim review and verification process
  • Sending notifications, reminders, and updates
  • Improving website services and user experience
  • Fraud prevention and security purposes
03

Document Verification

Documents uploaded by members may be used only for verification, eligibility review, membership processing, and support purposes.

CareerGuard may request additional documents if required during verification.

04

Payment Information

Payments are processed through secure third-party payment gateway providers.

Security note: CareerGuard does not store complete card or banking credentials on its servers.

05

Communication Consent

By registering with CareerGuard, you agree to receive:

  • WhatsApp messages
  • SMS notifications
  • Email notifications
  • Membership reminders
  • Renewal reminders
  • Service-related updates

You may contact support for communication preferences where applicable.

06

Data Security

CareerGuard takes reasonable measures to protect customer information from unauthorized access, misuse, or disclosure.

Access to sensitive information is restricted to authorized personnel only.

07

Membership Renewal

Membership plans are valid based on selected subscription duration.

Renewal reminders may be sent before membership expiry through website notifications, WhatsApp, SMS, or email.

Failure to renew membership may affect access to member services and eligibility benefits.

08

Third Party Services

CareerGuard may use trusted third-party services for:

  • Payment processing
  • Notification delivery
  • Website hosting
  • Technical support

Such providers may access limited information necessary for service operations.

09

Information Sharing

We do not sell your data. CareerGuard does not sell customer personal information to third parties.

Information may be shared only:

  • When required by law
  • For verification purposes
  • To protect legal rights and security
10

Disclaimer

CareerGuard is a membership-based support platform and is not an insurance company.

Important: Any financial assistance support is subject to membership eligibility, verification, review, and program guidelines. CareerGuard does not guarantee claim approval or financial assistance.

11

Member Responsibility

Members are responsible for:

  • Providing accurate information
  • Keeping login credentials secure
  • Updating contact information when required

Providing false information may result in suspension or cancellation of membership.

12

Website Usage

Unauthorized use, misuse, fraud attempts, or illegal activities on the website may result in account suspension and legal action where applicable.

13

Policy Updates

CareerGuard reserves the right to modify or update this Privacy Policy at any time without prior notice.

Updated versions will be published on the website.

14

Contact Us

For support or privacy-related questions, please reach out to the CareerGuard Support Team.

Final Acknowledgement

By using CareerGuard services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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  • Member Dashboard Access
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  • Financial Assistance Support Up To ₹20,000*
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Important Note on Financial Assistance

Financial Assistance Support is subject to eligibility verification, active membership status, document review, and internal assessment.

The assistance amount is calculated based on the nature of employment separation, including layoff, termination, resignation, company closure, workforce reduction, or other employment-related circumstances. Each case will be reviewed individually, and the approved support amount may vary accordingly.

CareerGuard is a membership-based career support platform and not an insurance company.

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Have questions about a plan? +91 8123190776
Basic information

Frequently asked questions

Eligibility begins after completing the required active membership period as per your selected membership plan and terms.

CareerGuard works through a simple monthly membership model. Members choose a suitable plan, maintain active monthly payments, complete the eligibility period, and can access support and career resources during eligible situations.

Basic documents may include identity proof, employment proof, salary slips, bank details, and job-related verification documents depending on the support request process.

Basic documents may include identity proof, employment proof, salary slips, bank details, and job-related verification documents depending on the support request process.

Membership renewal is simple and can be continued through monthly plan payments to keep your membership active and maintain eligibility benefits.

You can contact the CareerGuard support team through the app, official website contact form, email support, or customer assistance channels for membership and eligibility guidance.

Looking for help? support@careerguard.in
Keep in Touch. +91 8123190776

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